Make all your bookings in one place at one time!  
   
Help
Here are the answers to some of the more frequently asked questions (FAQs):-
  • Go to www.gobook.co.za
  • Click on the “Register” link.
  • Click on the “Register as Client” link.
  • Fill in the form – if you need help for a particular input field, just position the mouse pointer over the field in question. The mandatory fields (i.e. the information you are required to supply) are highlighted by a red asterisk. Since the website is intended to be for bookings not just for your club but for other service providers as well, you are welcome to choose your own username and password which you will use when logging on to the site. Please note that if you want your bookings to be confirmed via SMS, you will need to supply your mobile/cell number. When you are ready, click on the “register” button.
  • A confirmation page will be displayed informing you that registration was successful and that a confirmation email has been sent to the address you provided.
  • When you receive the email, please click on the link in the message - this will complete the registration process and you will now be able to log in to the website.
  • Log on using the username and password you supplied when you registered.
  • Click on the “My Providers” link.
  • Click on the “new provider” button.
  • Fill in the form – if you need help for a particular input field, just position the mouse pointer over the field in question. The mandatory fields (i.e. the information you are required to supply) are highlighted by an asterisk. Choose your club from the list in the Provider dropdown. Since the bookings you make online will need to be validated and stored in the Court Manager (aka Squashcon) system at your club before being confirmed to you, you will need to supply your membership number (1 or more digits) and PIN (usually 4 or 5 digits) for the Court Manager system – enter these details into the “User/Login Name or Membership No” and “New Password or PIN” fields on the form. Your club should have already advised you of your membership and PIN numbers. When you are ready, click on the “insert” button.
  • Now click on the “Make Booking” link and follow the prompts in order to make your first online booking!
  • Click on the “Register” link.
  • Click on the “Register as Client” link.
  • Fill in the form – if you need help for a particular input field, just position the mouse pointer over the field in question. The mandatory fields (i.e. the information you are required to supply) are highlighted by a red asterisk. Please note that if you want your bookings to be confirmed via SMS, you will need to supply your mobile/cell number. When you are ready, click on the “register” button.
  • A confirmation page will be displayed informing you that registration was successful and that a confirmation email has been sent to the address you provided.
  • When you receive the email, please click on the link in the message - this will complete the registration process and you will now be able to log in to the website.
  • Log on using the username and password you supplied when you registered.
  • Click on the “My Providers” link.
  • Click on the “new provider” button.
  • Fill in the form – if you need help for a particular input field, just position the mouse pointer over the field in question. The mandatory fields (i.e. the information you are required to supply) are highlighted by an asterisk. Choose your provider from the list in the Provider dropdown. If the bookings you make online need to be validated and stored in the provider's system before being confirmed to you, you will need to supply your membership number and PIN for the provider's system – enter these details into the “User/Login Name or Membership No” and “New Password or PIN" fields on the form. When you are ready, click on the “insert” button.
  • Log on using the username and password you supplied when you registered.
  • Click on the “My Bookings” link. The page displayed will show your current and future bookings, including the statuses thereof.
  • Click on the “select” button next to a booking, if you wish to view the details for the booking.
  • For Rejected bookings, the Provider Notes field normally contains the reason why the booking was rejected.
  • Booking has already been taken - the booking that you requested has either been taken by another user of the website or a booking for the same date and time was made on the provider's system while you were busy requesting the booking.
  • Daily booking quota has been reached - most providers put a limit on the number of bookings you can make in a day and you have already reached this limit.
  • Incorrect PIN - the PIN number you provided when you added the provider to your profile is not the same as that on the provider's system.
  • Insufficient funds in subscription account - there are insufficient funds in your account with your provider to pay for the booking you requested.
  • Member not on club list - the membership number you provided when you added the provider to your profile could not be found on the provider's database. Check that you have not maybe omitted a digit or specified too many digits.
  • Membership number (..xxx...) is not numeric - the membership number you provided when you added the provider to your profile contains characters other than digits (0-9).